How to Communicate Without Annoying Customers — Insights from Consumers and Companies

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ExhibitionStage #2-1 How to Communicate Without Annoying Customers — Insights from Consumers and Companies

This session is designed for those involved in brand customer communications, exploring how to build interactions that feel engaging rather than “annoying.” Speakers from the U35 community will reflect on messages that resonated or moments that made them pause as everyday consumers, while also sharing practical approaches from the business side on how to manage frequency and craft messaging across email, LINE, advertising, and other channels.